Thursday, October 29, 2009

Troubleshooting Trucks

What exactly is a troubleshooter? In Webster's Dictionary it states a troubleshooter as "one whose work is to find and repair or eleminate mechanical breakdowns and other sources of trouble." When we have trucks that come in the shop, people will explain it as doing something "it wines in the front, it makes a clunck in the rear end". It is then our job to decipher the customers description to determine what the actual problem is.

Jon has a great ability of figuring truck problems out. What is his secret you ask? Jon says it is having access to factory training (OEM), years of experience working on large trucks and being a little stubborn, as well. These traits make him into a great troubeshooter. If you have a problem with your truck and need troubleshooting done, call Jon at 318-1648.

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